Return & Exchange Policy
Orders are dispatched within 24 hours of placing your order. Check the product page for more information
Getting your order to you correctly and on time is a top priority for us.
All orders made before 3PM Monday - Friday will be dispatched same day, most days we ship orders upto 4PM but cant guarantee orders after 3PM. if you have an urgent order placed after 3PM please get in touch with our team.
Requirements and return policy for warranty products
1) Your return will be processed based on 3 questions:
- Is the product in the seal (product packaging not opened)? If the product package is opened it is required to include the original packaging from the product also with your return.
- Is the product free of any assembly or installation damage?
- Is the product not used in a device or has been in use?
2) Products must be returned within 14 days after delivery, or Mobile Fix must be informed about the return by an email to within 14 days.
3) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.